Frequently Asked Questions

The following are a selection of frequently asked questions with appropriate answers. If you have any further questions about the treatments we offer or other related questions, please contact us.

Q. Do I need a doctor's referral for Physiotherapy treatment?

A. No, however we do recommend that you contact your private health insurance company as they may require a medical referral to authorise reimbursement of treatment charges.

Q. What should I wear?

A. The physiotherapist will need to see the affected body part. for the lower limbs bring shorts, for back problems the therapist may require you to undress to your underwear.

Q. Can I refer myself for treatment?

A. Yes, however if you have private health insurance you may require a medical referral to activate your policy benefits.

Q. How quickly can I be seen?

A. We try to offer an appointment within 24 hours of receiving a referral or telephone request.

Q. How do I know if a Physiotherapist is fully qualified?

A. A physiotherapist is fully qualified if they carry the letters MCSP after their name, which refers to their membership of the Chartered Society of Physiotherapy. In addition they should hold a degree qualification in physiotherapy (BSc.) and will also be a member of the Health Professionals Council. Julia Trevor Physiotherapy holds and complies with all of these recognised qualifications and independant organisations.

Q. How long does each session last?

A. Each session will last up to 30 minutes.

Q. How does my private health insurance company work?

A. You will need to contact your private health insurance company prior to your initial consultation. If an excess applies, your company should advise you of this and it will be payable directly to the clinic. Your company may have a limitation on the number of treatments allowed or the amount you are able to claim.